1. You don't submit a resume to work in graphic design. Even submitting a portfolio and a clever advertising gimmick won't help. You need experience. And if you've never had a graphic design job, you're screwed unless you go into business for yourself.
2. Unemployment Insurance people say you must apply to three jobs a day. That's not really enough. You're not going to get anywhere unless you do dozens.
3. Jobs in Digital Prepress are hard to come by because one guy can run all the operations. You may have to drive to a different city miles away to actually find work in the field.
4. If you're looking for work in Kansas City, apply on the Kansas side. There's very little in the way of good jobs on the Missouri part.
5. Your photograph does not belong on a resume unless it's a photography job. And if it's a photography job, best refer to point 1 and substitute `photography' for `graphic design.'
6. When you quit or are fired, the boss will always walk you out and make you shred all company documents. You can't just hang around the building.
7. In collections, the moment they say something customer service related, send them to a different department. Just make sure you cover their finance issues, and you're good. Doing someone else's job will ruin your stats.
8. Since customers mainly call about the same things every day (same types of scenarios, same types of promises, etc.), you can copy-paste the same memos and just change out the names, dollar amounts and other important information. For example, in February, you will get dozens of promises about sending payments "when I get my tax return." Why type it over and over again?
If the management requires a set formula for customer memos, save your list in that format and change the details to suit each case. As long as you've got all your T's crossed and I's dotted, no one will care. Even if you document that you spoke to a he when it really was a she. It's not like the customer can see these things without a court order anyway.
9. If the boss of the company gives you strange instructions like "Don't e-mail me, wait for me to contact you," it could be because there is something suspicious going on. I heard of one circumstance where this happened, and the position offered was only available because his family member was having an affair with the owner's mother.
10. Convergys is notorious for having lofty unattainable standards they fire you for not meeting.
11. If you go to a job interview in a polo and slacks to an entry level position, they will still hire you.
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