Friday, January 2, 2015

Stuff they don't tell you at jobs, part 2

1.  Temp to hire basically means temp.
2.  Not all temp agencies are forgiving if you skip an assignment.  Consult other employees for what you can get away with.
3.  Never put funny labels on boxes of airplane computer parts.  The management has no sense of humor.
4.  Never tell a customer you are new or they will eat you alive.
5.  In collections, it's okay to shuffle customers to other departments if they don't want to talk about their bill or finances.  You don't have to fix customer service's mistakes.  It will only hurt your stats if you try.
6.  New hire orientation never bothers to tell you that much about how to use their phones, specifically transferring calls.  And if they do, they probably also expect you to have memorized all the training they've tried to cram in a week or two, and write you up if you don't have a perfect memory.
7.  There is nothing you can do about a company taking eight hours out of your life every day except quitting.  There's no `getting back' at them.  You're getting `compensated' with money anyway.
8.  Some jobs demand 100 percent of your attention.  If you don't give that.  You'll be fired.  Pay close attention to the demands of your company, and be certain that the 80 percent you assume isn't actually supposed to be 100.  Some jobs let you get away with less as long as you're doing a passable job, but companies that make you count things and fill orders quickly...not so much.
9.  Banks make money through interest rates and fees.
10.  If you have long legs, you will never be able to stretch out in a call center desk without unplugging something.