Showing posts with label call center. Show all posts
Showing posts with label call center. Show all posts

Friday, October 2, 2009

Coming Home

When I was told to get ready to go, Sigma didn't have to tell me twice. Since I was already in my jeans and t-shirt, I hurried down the hallway with her, at which point she starts talking to this lady with blonde hair and purple fur and tan skin. This was the Mekhilta I'd heard about. We introduced ourselves. After that, I made my way to the spaceship.
As I was going through the airlock, I heard Minda calling me, telling me to wait. I turned around and waited. She came close and told me that she loved me and would miss me and then she's hugging me so tight with her arms and tail that it knocks the air out of me. Then she kisses me on the mouth. I quickly pulled away and said bye, not knowing what else to say. I wasn't sure I wanted to promise anything. I told her that Jesus loved her and waved goodbye and got on the ship.

Wednesday, September 30, 2009

Stranded

Monday came and I was still stuck there.
I was fed up and frustrated and wanted to go home. I climbed up to Sigma, demanding that she get me out of there. I couldn't really stomp up to her since I was floating, but I wanted to.
She just told me to relax, and that the ship would arrive that evening. I told her I'd expected it Saturday and Sunday, but she said she never made that promise, but that it definitely would show up that evening. She didn't know exactly when.
So I waited.
I went about my usual duties.
At lunch, I asked Minda about the ship. She said it would arrive that evening.
I asked her if she had anything like a sabbath on her planet and she said yes, it was just different in space, especially with so many out sick. She said there was normally someone there to relieve you so that you can rest and do whatever while other people work. It sounded like a factory schedule to me.
I had nothing but clothing calls that day. The end of my shift came and no spaceship.
In the call center, in front of Jupiter, Minda taught me a song from her religion, and translated it for me. I still wasn't comfortable singing it, so I modified it with my own words about Jesus and sang it that way.
She seemed a bit offended at first, but then she started singing it with me, and Sigma joined in.
After that, we played a modified version of that game with the scoops, worked out on the exercise equipment, then watched cable in the break room.
While we were sitting there, Minda asked me if I meant all that stuff I said to her a couple nights ago.
I asked her what I said, and she said I told her about my feelings for her, how I found her physically attractive and might even love her in more than the agape sense.
I told her I was drunk, but I said I kinda did like her a lot.
So then she's snuggling up close and wrapping her tail around me. We just watched TV, with her purring on my shoulder.
After awhile, we played some alien board games, then I went to my own bed. Minda asked me if she could lay beside me, but I said it wouldn't be a good idea, and besides the bed is too small, so that was that.

Tuesday, September 29, 2009

Uryanzor

Thursday, we had working toilets. I woke to find Wlodek sleeping on one of the bunks, and the machinery in the bathroom worked, of course. I still didn't have breaks, so I wore the usual outfit. I went down and had my breakfast.
The girls seemed to be in a much better mood and they talked to me. They told me I'd be speaking to that Wodov guy later that day so I said whatever and went on to the phones.
I had a pretty even mix of calls. I started out with Dogos calls, and then suddenly I was helping Abreyas with clothing orders.
I had to deal with a Uryanzor store complaint and several Uryanzor ordering system and login problems, in addition to the usual calls requesting a mechanic and Dogos account issues.
When I went to lunch, I found out that Wlodek was working on the showers and would have that done for us as well, which was excellent.
I sat with Minda and she told me about this Wodov guy I was going to talk to. She said he was a really nice guy, that he was well studied in the Quaceb faith and knew what he was talking about. She told me about how wise he was and how he ran her Reugen group and his credentials and what good things he did for the community. I was impressed and said it could definitely help to talk to him.
I finished up and went back to the phones. I soon got used to the new company and its customers and the flow of calls. Pre-order questions, account issues and some other things weren't that different from Bebe or Lacoste. The billing was hard to get used to, but other than that, the real difference was the clientele. These people seemed much more agreeable than the ones on earth. Of course, it could have been due to my status as a newbie, my strange looks, or it being an easy day. Not sure.
The end of my shift came, and the two Abreyas escorted me to the meeting room, where they set up a hologram device. They pushed some buttons and this old guy in a colorful dashiki thing appeared.
He stared at me, and I stared back. I guess their pelts turn gray when they get old, because his was near white. He looked very stern and serious.
I introduced myself and we got to talking. I told him my opinion on converting space aliens and everything, and said I wasn't sure what to think of the whole thing.
He told me he thought I was some kind of cult leader until he spoke to me. I just shrugged and explained my situation. We asked each other questions about our respective faiths, and then the guy says he wants to come see them at the station. Okay. I wasn't really sure how long that would take, but whatever.
I took some more calls. I had a weird, unfunny prank call, a call about clothing material, some guy confused on how we charged him for clothes (he didn't realize that we didn't need pending charges to process a payment) and some problem with misspelling. The good thing about this department was that you can't really get confused between companies when one guy complains about his spaceship and the other guy complains about his dress.
I guess that might change if they add another clothing store to my skill set, but whatever. I kept hoping the upcoming paycheck would make it worthwhile.
All through the latter part of my shift, I kept hearing banging sounds coming from somewhere. Once I got logged off the phones, I discovered that Wlodek had fixed the showers. I hurried through a workout and immediately used them. It was great.
When I got out and dried myself in one of their machines, I noticed my clothes were missing. At first, I thought they had drifted off, but then I heard laughing. I hid in a stall (thankfully they were opaque) and yelled for whoever it was to bring my clothes back. After I stood there naked for a few minutes, I saw Sigma's grinning face at the crack in the door. She handed me my old clothes (my jeans and t-shirt!) and said they'd been washed. At last! So I put them on. With the exception of my time on the phones, I would keep wearing them for the rest of the time I stayed there.
Anyways, after I got dressed, I told her not to play that kind of game with me, that a good Christian would respect a man's virtue and respect herself enough not to do that sort of thing. She responds by asking me if I thought it sinful to see a naked monkey in a zoo, or see a naked dog. I said no, and she said it was the same thing with me. I told her that her actions betrayed what she was saying, and she said mine did, too. I didn't know what to say next, so I just told her to never do that again.
I taught the two some more about the bible, and they taught me their book. I cleaned my teeth with that thing, then killed time the usual way until bedtime.

Monday, September 28, 2009

Religious spat

After the usual preparations, and a lesson about emptying out my "stillsuit" (Minda showed me a vacuum attachment on the wall you plug into a pocket on the side), I went down to breakfast.
As I and Minda were eating, Sigma comes in and starts yelling at us. I didn't really know what her problem was, since she really never behaved like a religious person anyway.
But during the course of her ranting, I surmised she was afraid that the rest of her crew would also convert, and that it might somehow cripple business.
I just shrugged and said it wasn't under my control.
After this, she said she was going to "make things very painful" for the both of us, unless we changed our ways.
Minda looked a little upset about that, but personally I didn't care what happened to me. I told her she wasn't convincing me to believe her religion was right, or that Minda was missing anything by becoming an apostate. After that, Sigma asked Minda to pray with her.
She did, and after voicing her concerns, Minda prayed about hers, and Minda started expressing her doubts. The next moment she was apologizing to Ponai for Jesus worship and we were back on square one again. I gave up and went upstairs to work.
It was the usual stuff. No clothing calls, no paparazzi. Just the usual weird Onstar thing.
At the designated time, I logged off the phone and went down to the break room to have lunch. When I got there, I saw Minda seated at a table, studying the Gaxea. When she saw me entering the room, she seemed to pale, then she was packing up her food and taking it elsewhere. I decided to leave her alone. I just ate by myself. Then I went back to the phones and did that for a few more hours.
When my shift ended, Sigma, looking sort of smug, put me through another introduction to the clothing company I'd be doing calls for. I learned about the product, the marketplace, the clothing terms, and the way the reward system worked. We went over the general etiquette of communication with these new "clients" and then I just killed time on the space station. I could have done more work, but eight hours is far too much for me already.
I played a couple computer games by myself, tried to read their books, exercised and went to bed. Everyone avoided me, so it was a pretty quiet evening.

Thursday, September 24, 2009

Alien religion

After working at the station call center, I spent some more time staring at Jupiter. You can't get tired of something like this, seeing it up close and watching it change.
I noticed Minda floating up to me again. She didn't seem as interested in the view. She talked to me about a hairy call she had. I wasn't too interested, having had my fill of craziness, and she must have picked up on that because she changed the subject.
She told me that on her planet, there is a subculture that posts reviews of phone reps along with their pictures, so it's important to do well. I thought that was horrible. She shrugged and said there wasn't anything anyone could do. I told her that my planet has laws against slander and libel like that, but she asked me about tabloid newspapers. I told her that was for famous people and she said we were sort of famous. So I sort of understood then. We then got on the topic of music.
She has strange tastes. When I told her what music I liked, she said her favorite song is the Beepbeep.com jingle. I thought that was awful. I told her it was on ten times a day and was advertising a company, so she said she also liked movie themes and recordings of animal calls. She told me it was common for lots of people on her planet to buy many recordings of animal calls, and that the animal call Pofdons (I guess they're like CD's) sold millions of copies, better than some rap CD's on earth. I asked her about her favorite movie themes. She liked a few that I liked, but a lot of them, however, were overplayed, like John Williams. I was amazed, however, that she liked that little song that was in the movie Troll. Very few people even know what that is. We talked about some other stuff, like video games, then she showed me a new game on the computer. One was like a sports game where Abreyas in jumpsuits played polo on the backs of giant bird creatures, and then I played a couple others that were like racing and action games.
When I tired of messing with them, we went into the conference room and watched cable.
As we were watching a program, she asked me what I thought about the afterlife, so I told her.
She asked me if I thought aliens went there, and I said I didn't know, the bible didn't say anything about it and I guessed they had their own place.
She asked me what if they didn't, and I said I didn't know. She told me they didn't have anyone equivalent to Jesus, and they offered sacrifices to atone for sins.
I asked her how she took care of that on the station, and she said she didn't. She said she was afraid of going to Beptot, their version of hell. She asked me if I thought Jesus could save her, and I said possibly, but I really didn't know if it applied to space aliens.
She said she hoped he did and then said she wondered which religion was true.
I told her I believe mine (the Judeo-Christian one) is true, that every other religion on earth isn't, but I didn't know anything about hers, so I couldn't tell.
So she started telling me all this stuff about her religion. She said she believed that her god, Ponai, sculpted the entire universe out of stellar nurseries, and crafted all life forms from a soup of proteins and chromosomes. She said that her people had a temptation similar to Adam's at the beginning of her race, but they didn't give in to it, and as a reward Ponai taught them space flight and other technologies, but then something happened. Her people called it "the great test", or "the great Qubitgarr" (a word that translates to something like `terrible wave of corruption'). The Gaxea, their holy "book" (it's composed of thousand year old computer documents) said that a giant wave swept over the galaxy from a far off place, infecting everything with evil. She said the source of it is unknown even to this day, but scholars say it is either a test from Ponai or that an evil entity called Kaon called it to happen. Another theory is that an Abreya named Mustafa succombed to the first temptation after a hundred years of peace, but that's an apocryphal story.
She said she'd been watching some of my planet's religious broadcasts and heard of how Adam's sin caused the entire world to be corrupted, and wondered how far the corruption spread. I told her that was very creative, but I really couldn't say for sure.
I asked her how much she watched such programs and she said not often, because she found them boring, or too busy preaching about how praying and doing good deeds could make you a millionaire, but she had learned about Adam and all that.
I told her I didn't know what the right course of action would be, since the bible doesn't say anything about space aliens.
She asked me if I knew what I was talking about and I said yes, I study the bible more than most people I know, with the exception of my pastor.
I said it would be ridiculous to assume that a culture, one that believed that space was just a dome that covered the earth, would think that there was anything but God and angels and heaven up there when they didn't even know about planets.
When she asked me if I thought she was an angel, I said no. She asked me how I could believe in aliens if my religion didn't teach about it and I said God can make whatever He wants, and the bible doesn't talk about gravity or electromagnets, either.
Of course she got confused and I had to tell her that I believed creation is like what it says in Genesis, but that simple words like "light" and "firmament" can have complicated, possibly scientific meanings unknown to the original authors. After all, the earth's atmosphere is arguably a dome of sorts. That being said, I told her, I couldn't make a case for anything regarding extraterrestrials based on the bible. Unless you're talking about angels or something.
We debated the subject a bit further. She finally told me she needed to research this a bit further and she'd get back to me.
I went down and wandered the garden, then paid the caged creatures a visit.
Figuring I was a tough enough guy, I made motions like I were going to reach into a cage to pet one, but it snapped at me. Not nice.
The one next to it was just like it, so I decided they deserved to be dinner and moved on.
I'd noticed a bookcase in the main conference room, so I went up there and tried to read one of the books.
It was in their language so I really wasn't sure what I was reading. I thought it was fantasy, but it confused me. I knew the basics of communication, and this was full of higher level vocabulary. The other books were no better. I put them up and headed to the sleeping quarters.
I found Minda sitting on one of the jellyfish things, clicking buttons on a small device she had. She seemed completely engrossed in whatever it was and didn't even notice when I came in.
I found a transparent package tucked inside the flaps of my bed. I looked inside and found a gold jumpsuit made of some cottony material. It was kind of bizarre looking. The top part had no shoulder straps, being more like a tube top, and the bottom portion looked like capris.
After apologizing for interrupting her studies, I showed Minda the jumpsuit and asked if it were hers. She said no, Sigma got it for me.
After staring at it a minute, I decided it might look okay if I put the tunic over it. Guys wear yellow jogging pants, right?
Anyways, I changed and went to bed. Like the night before, I tossed and turned for awhile. It didn't help that someone was having a religious crisis on the bunk below me and they kept making sounds with their computer thing while I was trying to sleep.
Eventually I got settled and got some rest.

Wednesday, September 23, 2009

An alien routine

The second day there, I woke up, and did what I had to because we didn't have working toilets. They said they'd have them repaired on Wednesday, so I had to make do until then. At least they were telling the truth about them being like a stillsuit so I didn't have to sit in it.
I probably slept six hours or less. I went to the big break room in search of breakfast. I found no one there. I looked upstairs, in the other break room and the conference room and the call center, then when I found nobody there I went back down and found Sigma waiting at a table. She was wearing a "uniform", but with a red tunic. She had a box for me, with that alien stuff in it. I went ahead and ate it. As I was eating, she asked me if I'd ever looked at porn. I told her I used to a long time ago, but I care too much about God to do that anymore.
She asked me what was wrong with it if you didn't actually do anything with the person in the picture, so I told her it was a sin of the heart.
Because she asked, I told her more details about my religious beliefs, including some things that I thought were obvious to just about everyone on earth.
It was Sunday, but she said I was working that day, and I would work until I returned to earth. I sighed and said fine.
Once I got done eating, I went upstairs and worked. This story is going long anyway so I'll spare all the details.
Sigma showed me how to use the scheduler to figure out when my lunch and work times were, so I was able to go to lunch exactly when the thing said to instead of having to wait for someone to tell me.
I went down to the break room kind of wondering where the food would come from. When I got there, Minda was at a table, eating, and she showed me the compartment where I could get food from.
I got my lunch and ate. I think she was nearing the end of her lunch, but she sat with me, and started asking more personal questions. Like if I had a girlfriend.
I told her I didn't, explaining that I'd that I've dealt with so many bitchy, emotionally manipulative women at Target and BBL that I avoid looking for women for fear of having to deal with one 24-7.
I told her that if women were like ninety percent of the customers I talked to at Target and BBL, I'd rather not marry.
She laughed and said "not all of us are like that." I told her that Mennonites and some hillbillies, and probably some ugly women are exceptions, but other than that, I wasn't ready for someone that looks pretty on the outside but unmasks her ugly interior self when she doesn't get her way.
She asked me if she was different. I said possibly, if she could prove to me that women aren't the same throughout the galaxy.
I told her how she made me uncomfortable the day before, and that she watches stuff that I consider immoral. But I told her I was fine with being friends.
We talked about some other things, about my social life, and that in comparison to other human beings, and earth culture in general, then Minda pointed to an electronic display and asked me when my lunch ended.
Since I'd studied the language enough, I figured out the readout was saying I was late and hurried back to my computer.
I went back to the phones for awhile, taking more calls. I discovered the supervisor transfer line and sent a few calls there when they got bad. I don't think I was doing a great job, but I figured I was doing good enough, and my previous experience in customer service didn't hurt.
The hours went by quickly due to the constant stream of calls and the complicated and sometimes frustrating nature of some of the problems, and customers.
Halfway close to the so-called "end of shift" on the scheduler (it's impossible to reckon time very accurately in space since 4:00 only means something if you know where the sun is supposed to be), Sigma floats up to me, telling me to go into meeting mode and to come with her to the conference room. I told her there wasn't anyone but Minda here, but I went into meeting and got out of my chair. She said that the chairs in the meeting room are better, so I followed her into the room.
So I followed her into the conference room. She was right. The chairs were more comfortable.
She told me they'd opened up a new division, and asked what I thought about selling Abreya clothes.
I asked her if she were kidding and she said no. Apparently there was this company called Uryanzor on her planet, and they sold apparel kind of like the stuff from that box she showed me. Men's skirts and all that.
She said if I didn't have a problem with it, she'd send some of those calls to me. I asked her how she could do that if we're being slammed with the other calls, and she said she had other call centers, and I wouldn't be doing that many.
Then I asked if I had to learn a new system, and she said yes, and I could start training at the end of my shift.
I kind of said I'd do it and that was that. I did more calls, and my shift ended.
I found Sigma working the phones, oddly enough. Knowing what I knew about her language, I figured out she was doing supervisor calls.
When she got done with the one she was on, and I had gotten an earful, she noticed me and showed me what programs to use in my computer to do training.
This was little different. There were modules for me to get acquainted with the company, the demographic, and the product itself. There was an inventory database, but a lot more sophisticated than Bebe's 360 tool. This one had a name search, so you were only limited by your vocabulary, and it had pictures.
You could put in vague words like "black dress" and "bag with the frills on the side" and it would find something. Not only that, but it actually asked you for clarifications if it was too vague.
If the same thing could be done in English in the 360 tool, the program communication would be something like this:
ME: Black dress with ruffles on the side
COMPUTER: Does this dress have shoulder straps?
ME: (Talks with customer) No
COMPUTER: What material is it made of?
ME: Satin or silk
COMPUTER: What year was it released?
ME: Not sure
COMPUTER: Was it released this year?
ME: (Checks with customer) Yes
COMPUTER: How much did it cost?
ME: Around $150
COMPUTER: It is either the Cassandra Slinky Dress (SKU 423423) or the Shimmery Satin Diva Dress (SKU 232342).
And it shows a picture of each one. And the prods prevent it from pulling up a hundred.
So it's got a sophisticated AI system, and it's not as stupid as the ones I've been using. The more I tried it, the more I sort of figured out the AI was telling me it was out of stock because it didn't have the info, but it made the job a lot easier.
Not only that, but I can show the picture to them, because it's a "video phone."
I learned some other programs, then I could relax and recuperate from all the craziness for awhile.
Sort of.

Saturday, September 19, 2009

Jupiter call center

After a couple calls, I noticed a sound like water running over rocks in a stream, and soft chirping noises. I looked over and saw Minda in the desk five cubicles away from me. I kept staring at her, probably because she was the only one in the whole place besides Sigma, she was amazingly quick with that weird keyboard, and I thought she was kind of cute. I sat there wondering if she were more polite and civilized than her boss.
I was fine for about six calls. It was relatively simple to verify the required details to open up Vunlid's, Qufdams, and Dagmivos (apparently the three major types of vessel preferred by most of my customers). I got some stares, but other than that no one really seemed to care what I looked like. But then I got a difficult call.
The guy was naked and locked out of a Wivaren (he loved how I pronounced it, by the way). He knew his name and the ID issued by his country's government, but he didn't know the names of the owner's relatives on the file, his payment card number, the answer to the security question, or his "Firbo" address. (The last one needs explaining. Firbo is something these aliens use instead of e-mail. It's not quite the same. I tried it out. You kind of talk to it, for one thing, and it's not arranged according to the concept of postal mail (the icons make no sense to me).
Anyways, he didn't have any of that, but he was outside naked and he said I should let him in because the ship is an old piece of junk and doesn't deserve such security. When I said I couldn't do that, he yelled for a supervisor. I tried to at least get him to ask twice for one, then put him on hold.
I couldn't find Sigma anywhere in the call center, so I climbed my way down to Minda.
I tapped her on the shoulder. The moment I started talking, she held up a hand like she were on a call, but there wasn't a call. Then she's like "Hold on! Wait! Wait!" And I wait, and she wiggles in her chair and looks like she's relieving herself. She farts, and I'm pretty sure she did relieve herself. Oh lovely.
She asked me to continue, so I do, after taking a moment to recover from the shock and disgust. I described the problem and she told me to just hang up.
I said "really?" And she said yes. I asked her if I'd get in trouble and she said no, not if he's naked. So I did.
I got a call about servicing scientific equipment, so I ordered a repair. Then I ordered repairs on faulty weapon systems for a couple people, spoke to some guy calling about a missed shipment of Wusu seed (wrong number), and handled some other stuff.
I had two more calls after those, then another problem happened. This guy's air equipment was failing and he was out in the middle of space somewhere. He was rattling his information off so fast that I couldn't find his account. I guess I don't blame him for being so upset, but it was difficult to help him when he was like that. Not only that, but our system couldn't bring his air system back on. I tried it. Several times. It gave me an error message and wouldn't cooperate. I told him there wasn't anything else I could do, and he told me it might be because it's a problem that needed to be fixed manually and he wanted me to send him a repairman. Actually, he demanded that I send him a repairman.
I tried to request one, but the system told me he hadn't paid his contract for three months and so was not covered under the service program. I discovered this when I tried to request service. So he called for a supervisor.
I went to see Minda again, explaining the situation. She said we really can't help him. She said it was "tough but fair" and that it's not our fault he's in that situation, he should have stayed on a planet that had air instead of flying around without coverage. Then she tells me to hang up on him.
I could kind of see the logic behind this, but I asked what would happen if he'd call back. She said to hang up again. I asked her if that was what she did and she said yes. I asked her if she ever got in trouble and she said no, so I asked her if she were lying. She said no.
I really didn't feel good about that, but I hung up on him.
The next five or so calls were simple. Then this guy calls in wanting to make changes on his account, but he didn't know his Firbo address and had no useful information, and he wouldn't get off the phone for nothing. He ends up asking for a supervisor. I still felt nervous about just dropping calls, so I go over to Minda's desk. Unfortunately, she's on a call. Not sure what to do next, I just hang up on him.
I successfully handle another handful of calls, then Sigma tells me I can quit for the night, unless I want overtime. I say no thanks and wander the ship.

Thursday, September 17, 2009

At the station

I didn't know what time it was because my watch was coated in filth and she'd taken it somewhere.
I thought about how it was that we got to Jupiter so fast, but since I had difficulty believing we were in space, I figured a better question to ask was how she managed to get everything to float, and if we were inside an airplane flying around in the atmosphere somewhere.
She asked me what I thought I was seeing and I said probably something like they have at Epcot Center. She asked me what I saw in the "septic system" and I said you can find some pretty horrible stuff in the Amazon jungle or under the ocean and they could have been from there or outer space. That made her laugh.
I told her I wouldn't believe we were in space until I actually took a space walk or stuck my head out an airlock. She said it could be arranged, but not at that moment.
We went back to the entrance and watched cable.
A quarter of the way through a movie, I heard this klaxon sound and she went to the room at the end of the hall. I followed her, watching as she made noises at someone on an intercom.
A big bug shaped object came into view, and we slowly drifted towards it. Jupiter, in the meantime, just kept getting bigger and bigger.
I was floating, so it didn't tire me to just "stand" there for ten minutes. We approached the object, then sort of passed to one side of it. The thing was all metallic, and sort of blocky. Kind of surprising, considering I was in a big sea cucumber thing with rubbery skin.
I heard some hissing sounds and she said "we're here."
Wow. This was a lot longer than I really intended, but it really can't be helped. A lot of weird things happened to me all at once in the course of only a few short days. Nobody will understand them if I don't at least try to explain it a little. And I do mean a little. I skipped over the boring parts, and I've forgotten some things between then and now so this is only an approximate description of what happened to me. I'll go into greater detail about some other things if I have time and remember them.
I'll write a post about what happened on the station tomorrow or something.

Wednesday, September 16, 2009

Slime

She was trying to convince me that my food was flushed away into her septic tank somewhere, but I wasn't convinced. I decided I needed more information. I was looking at a dark tunnel and didn't even see my food. Furthermore, I couldn't care less if I died. I acquired a gradual desire to end my existence when I became unemployed for an extended period a couple years ago. I was unemployed for months. I laid in my bed, apathetic to life, to the point where I decided that the things I was afraid of, like dark closets and basements and darkened attics full of creepy paintings were no longer something I should fear, that I'd rather get mauled to death by a ghost or a demon or a burglar than have to face another day of joblessness.
And this is what went through my mind when I decided to climb through the hole and take a look around. I should be employed at Hallmark doing art, and I'm working at a damn call center. So what if this situation is a little unusual. I still think life sucks, so I went down in the hole.
She didn't close it up when I went in, but she did something to make the fungus on the walls glow.
The tunnel was really cramped. Only about four feet tall, I think, and I'm about six feet tall.
I didn't see it from the hole, but there was also a foot thick layer of clear slime running along the bottom. The moment I entered the compartment, I sunk into it, my clothes soaked through to my skin.
I couldn't breathe without having my ribs and arms pressing against the walls, but I didn't want to breathe too deep anyway. The smell was literally undescribable. It wasn't like any scent or odor I knew from anywhere, so I had no grounds for comparison. It wasn't like a shit smell or like dog poop or a skunk or cow poop. I don't know what it smelled like, but it made me queasy. I pushed myself ahead, looking around for my food.
What I saw ahead of me was a chamber, about three feet in height, with an oozing "pad" of something fleshy covering the floor. The "pad" was pitted all over with these cup-like holes. I looked in one and came close to throwing up.
The cups contained these little worm creatures, about the size of pipe cleaners, with little mouths on one end and sightless flatworm eyes. They squirmed in and out of these holes, and it was the most disgusting thing I've ever seen in my life.
I screamed and backed up to the hole. I was okay with dying. I wasn't okay with being infected with tapeworms or having those things crawling around in my bodily orfices.
She sticks her head through the hole and said they're harmless. I said right, like tapeworms or fecal bacteria or salmonella. I told her black widow spiders might be great in a petting zoo, but I wouldn't go there, and I wanted out. I saw my food nowhere in there anyway.
I tried to push myself out, but it was difficult to do in a frictionless confined space like that. Fortunately, she pulled me back out, and I was floating in her hallway, dripping and smelly.
Of course she told me I had to take a shower, and I reluctantly agreed. So then I went back to get my suitcase.
Problem.

Such a waste

Back to my story about what happened that Saturday a week and a half ago.
We're on the sofa, watching the "cable" thing, and she asks me what I want for lunch.
"Actually," I told her. "I brought something. How do I get my stuff out of that compartment?"
And then she giggles and says I'd have to go into the crawl space behind her bedroom and fish it out of the septic system.
Obviously, I wasn't happy. I cussed her out and told her that food costs money and there's poor people living in third world nations who would have killed to have that food. Her response was I was welcome to fish it out of her sewer and that she couldn't stomach the smell of earth food.
I told her that not everything can withstand ammonia and excrement. I said I put bread and spaghetti in there and it's not like a tin can where you can just wipe it off and not have it stink. I cussed some more and when she said it wasn't Christian I threatened to beat her up since the bible didn't say anything about it being a sin to physically assault a space alien.
When I began to think more clearly I told her that if she were a Christian she'd at least care a little something for the poor and wouldn't go about wasting food. She responds to that by saying I'm the one that put it there. At that point I screamed at her about how I wouldn't have if she had told me what I was doing instead of lying and playing like it was a storage compartment. Then I demanded to know where the crawl space was.
She led me back through the hallway, to the room with the bed that looked like a jellyfish, and into a narrow corridor off to one side of the room. I guess she could tell I was angry because she didn't try anything, she just pulled a panel off the wall and opened a fleshy partition, gesturing to it.
I looked in. What I saw was a narrow passage with slick slimy walls of that fleshy stuff. About three feet below the hole I could see a flat area leading into a dark tunnel.
I stared into there for more than a couple minutes, trying to figure out what to do. I'm claustrophobic, it didn't look too big, and the air didn't seem too fresh. In fact, there was a smell coming out of there that made my stomach ill. I looked at Sigma and she gave me this expression like it wasn't worth it.
Neither option looked that good. I could either dive down into the hole, get all smelly, and possibly get sealed up inside there forever, or I could give up and let her serve me hairy bug legs with eyes on them, being that I got a new "liver" or something now. Option A would be disgusting, possibly fatal. Option B meant playing straight into her hands, letting her taking advantage of me, and losing money.
More about this in the next post.

Back to the grind

I'm back to doing Target/BBL for awhile. I thought it would be refreshing to do halfway normal work for a change, but today sucked.
Halfway through the first hour of my shift, the computer system fails and I get this lady that asks me to guarantee it won't be too late to change her order if she calls back. I tell her I can't make that promise so she demands I call her back when the system is down, not the other way around. I told her I would. I took the verification information, but she put down the wrong name so I still had to call her.
It turns out to be a waste of my time. I was able to add the items she wanted and cancel the original shipment, but she wanted to combine coupons and use a coupon she didn't have, so that sucked. Also, the manager (Joe) handed me this pile of papers and a cheap "photo album", and one of the papers gave all these retarded reasons for an automatic fail on a call. It's as if to say they can fire me for any reason they feel like.
Once the phones came back on line, I really got in deep shit. This black lady that does the call monitors pulled me aside and said to go into meeting. I had to sit there at her desk, in Arthea's chair, while she did who knows what, and then she led me out of the BBL area. I go into this office and meet this other strange lady and they tell me the meeting is about an e-mail.
What happened was I had this lady on the phone the week before I left and she was pissed about losing a $20 Fashion Club reward without having it expired or applied to anything. I really thought a mistake was made, as the reward exists, but there's no documentation to support it being expired. It was still within the date, and nothing was recorded. So, unknowingly, I sent a message directly to the women's clothing company, and I guess I didn't put information in it, so they sent me a screenshot showing the unrelated $10 she just received recently. I sent an e-mail back saying, "That's obvious. What about the $20 reward that was expired without being used on any purchase?"
Only now am I catching heat for it.
Anyways, they browbeat the hell out of me, and I could sense I was about to lose my job. It's likely my new position would go with it. I said I was sorry, and lied and said the e-mail wasn't intended to insult.
Lessons I learned:
1. Never e-mail the client about anything. Send it all through the team lead.
2. Never side with the customer. Especially about $20. That f***ing bitch isn't going to get anything. Maybe there is a benefit to sending form letters.
I felt bad about making a false promise to the customer, and felt guilt about neglecting my duty to assist her with something I assumed she deserved, so I forwarded a request to have her reward reactivated to the team lead, Scott, who is a dead ringer for that stupid lawyer guy from the movie Idiocracy.
Scott didn't understand the problem, either. He told me about the wrong reward, the $20 that was used on a purchase, instead of the one that wasn't used on anything, and had no documentation of a purchase. I give up.
The lady was a whining, greedy, stuck-up bitch and probably had used it on something and it just wasn't documented. I don't care anymore. Nobody understands me. Let her call back about it. She'll be someone else's problem now.
Honestly, if Scott was looking at the right part of the account, he could be right. I'm just assuming he looked at the wrong reward. Either way, she's SOL.

Back on Terra Firma

It went on longer than a week.
I just got back today. I've got more to tell than I've got time with all my work and stuff going on, and I want to do some normal stuff like drawing and listening to .mp3's and playing video games for once. I might not do many posts about work for awhile, either. Life is crazy, and I can't easily pack everything into one day's posting.
On Saturday, I packed a week's worth of clothing, as well as my whole BSA camping kit because I didn't know what the hell I was getting into. The lock blade knife seemed like a good idea for self defense. I also brought towels. My experience at the Conifur convention told me to not trust people to provide anything.
In fact, I mentally debated the food issue. I assumed she had something, as she'd given me meatloaf and enchiladas before, but I worried if she'd slip me a mickey and I'd end up naked in a tank of slime again. On the other hand, I realized I'd be spending a week with her, possibly alone, and she'd just as easily slip something into my food supplies, inject me with something, or douse a rag with chloroform and knock me out with that. Still not sure, and wondering if she'd run out, I packed some food from the kitchen cabinets, and grabbed some other things from the store, enough for a week or more, and then I went to the ship.
Before I left, I told my parents I was going on a week long business trip and they were impressed. If they knew the truth, they probably wouldn't be as much. I told them I was going somewhere in Kansas, but wasn't sure where. Close enough. I may have been in a tank full of slime, and it may have left me smelling like...whatever for the rest of the day, and all that other stuff, but I still couldn't accept the idea that the sea cucumber thing could actually go into space.
So anyways, I brought my suitcase and grocery bags to the usual place.
Sigma showed up at the entrance of the "ship" dressed in a short green kimono top and black leather pants with her tail curling out from the back.
When she saw what I brought, she laughed at me.
I asked her where to put my groceries and she showed me a chute-like drawer on the wall. It seemed like as good a place as any so I slid a grocery bag down there. It didn't make a noise, so I figured it was cushioned for things like bread and eggs. When I asked if more would fit in there, she made this little grunting sound like a ferret and told me it would. Her odd grin should have told me something, but I'm not that good at reading people...or whatever she is.
So, figuring it to be like the baggage chute at an airport, I put the rest of my groceries in there. I asked her if there were a way to get them out again and she grunted and said yes, so I didn't think too much of it.
Then she took my suitcase. I followed her into another room to see where she'd put it and it was a good thing I did. Instead of tucking it away somewhere, she laid it on this thing that looked like a mammoth jellyfish and rooted through everything. She threw my clothing all over the floor and the jellyfish, then proceeded to poke around in my camping supplies.
I yelled at her and told her to quit, but she didn't. When I asked her what she was doing, she said she was searching for contraband. I told her she was violating my privacy but she told me she was entitled to search my property for drugs due to the fact I signed an agreement to allow such searches when I first applied at NCO. I told her I remembered no such thing and she chided me for not reading it.
Then she found my lock blade knife. She said weapons weren't allowed onboard the Getohako, so I explained how useful it was for other things like cutting rope or cooking. She only responded by saying I didn't need it.
She set it aside and then told me I didn't need my matches or Swiss army knife, either. I tried to explain how they were harmless, but she didn't care. She took my bug repellant, and some other stuff, but I had given up arguing with her. It was pointless.
She took my stuff and put it in a locker somewhere. Then I had to pick up all my clothes. The jellyfish thing was kind of a bed, it seemed. It was spongy and flat and you could sit on it, even though it was sticky, you could see through it, and there were wiggling things on the bottom.
As I was putting the last of my clothes back in the suitcase, I saw her thumbing through my bible with a bemused expression on her face. I decided to let it be because she could use some of the lessons in there.
She asked me if aliens needed Jesus.
I said I didn't know, that they might have their own messiah and there's nothing in the bible that says anything about extraterrestrials unless you're being really creative.
So then she tells me to go into the other room to train. I took my suitcase with me, and I looked around for a place to store it. I poked around and ended up finding a pretty large cabinet thing, so I put the suitcase there. I heard a soft click and a muffled thud, but I figured it was just my suitcase falling over in the compartment.
Sigma grinned at me and pointed to the computer with the gravel keyboard. I asked her if she wanted me to work and she said no, I needed to get better at the language module.
As I studied, I felt everything shake. I asked her what happened and she said we were taking off. I asked her who was piloting and she said it's automatic and we were just going up to the station anyway. I rolled my eyes and said okay. The room had no windows, so I had no clue what was going on outside. Thinking it to be an elaborate joke, I just ignored the externals and focused on the training program.
When I had completed yet another language module, she said I could take a break, and she digs a board game out of a cabinet.
It's Solar Quest. Never thought I'd see that game again. The game she had wasn't even updated to reflect Pluto's demotion, but I didn't care. It was something to do while we waited for...whatever.
After a couple turns, she points out a spot near Jupiter and says that's where we're going. At first that confused me because I was thinking in terms of the game, but I realized she was talking about the "station" where I was supposedly going to work. I kind of laughed and said okay and kept playing.
As we were playing, she told me all this stuff, like how that thing she put in me was like a liver and I could now eat alien food without it poisoning me, and that she is different from other Abreyas because she was born with bumps on her ears and body and that it's some kind of medical condition like warts. She asked me if it bothered me. I said not really since they're not all over like that one lady at Sprint.
I guess I could have done better to make her back off I'd said it's disgusting, but I value my job, and well...there are other reasons.
I was in the lead, with the greatest amount of space property on the board, when all of a sudden the pieces started floating into the air. She laughed at my puzzled reaction and put the pieces up before they could make a mess.
That was my first clue that the thing had actually gone somewhere without a truck.
She put the game away, then she took out these things that looked like scoops, and a cluster of ring shaped hoops. We were floating at this point, so she climbed across the room by means of handlebars and crescent shaped depressions in the floor, to the "door" at the end. Her tail is very versatile. She carried a pair of nets with it, and was able to have a hand free to climb. I, on the other hand, had trouble with carrying the rest of the equipment and had to juggle.
I followed her into the hall in the room beyond, and she set up the hoops, sticking them into specially designed sockets marked with symbols. She then went into another room to change. When she came back out, she was dressed in a one piece black-yellow bikini thing, and carried a bizarre looking puck thing that was covered in feelers.
She told me the rules and we played this weird game. Apparently the goal was to throw the puck through hoops, but the hoop had to correspond to the color the puck was glowing in or it didn't count. It was really challenging, especially since she was using an extra scoop with her tail, and her feet had thumbs on them.
We played this game for a good twenty minutes or so, and it got easier when she decided to give herself a handicap by not using her tail.
When we were done, we were all sweaty and she asked me if I wanted to take a shower. I said no thanks. I really didn't think it would be a good idea to get naked there, but I figured I'd have to shower eventually.
We put the stuff up and she said I should train some more. We'd been conversing in her language frequently during the game, but I guess I wasn't fluent enough so I went through another language course, and a program that told me how to use some other computer system.
While I was doing this, she told me more weird stuff about herself. She said that all "Abreyas" had tongues like hers, that they naturally split into four parts and that their dentistry, and kissing, is more interesting because of that. When she started describing other "interesting things" their tongues could do, it quickly got too graphic and I told her I'd heard enough. She didn't quite get it so I told her I didn't want to hear about the things she did in the bedroom, and asked her to stop. She finally did, despite how she protested that it doesn't necessarily happen in the bedroom.
One of the coffee table things (they weren't really like any tables I've seen before) in the room had a hologram thing built into it, so she switched it on and I could see it playing the Discovery Channel. She offered me a sofa and showed me how to change the channel with a track ball thing attached to the arm. The menu wasn't arranged like the ones I was used to seeing, and some were in that script I saw on the training software, but most were English.
She seemed to have all the channels...on earth. Well, maybe not the local ones, but a ridiculous amount, nonetheless. I watched MTV Japan, and as I'm watching, she sits down next to me, close enough for me to feel the texture of her bikini on my arm, and she asked me what I wanted for lunch.
That's when the trouble started. More about this in the next post.