People on the web think I'm a horrible person because I'm a bill collector. What they don't know is that I'm a lot nicer on the phone than I am online. I sound a lot more caring on the phone, I do more stuff to help people than you think. I don't know these people that well, so I tell them I hope their surgery turns out well, and stuff, even though they might actually be scum, and might not merit it. I don't really know, they could be nice.
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