The second day there, I woke up, and did what I had to because we didn't have working toilets. They said they'd have them repaired on Wednesday, so I had to make do until then. At least they were telling the truth about them being like a stillsuit so I didn't have to sit in it.
I probably slept six hours or less. I went to the big break room in search of breakfast. I found no one there. I looked upstairs, in the other break room and the conference room and the call center, then when I found nobody there I went back down and found Sigma waiting at a table. She was wearing a "uniform", but with a red tunic. She had a box for me, with that alien stuff in it. I went ahead and ate it. As I was eating, she asked me if I'd ever looked at porn. I told her I used to a long time ago, but I care too much about God to do that anymore.
She asked me what was wrong with it if you didn't actually do anything with the person in the picture, so I told her it was a sin of the heart.
Because she asked, I told her more details about my religious beliefs, including some things that I thought were obvious to just about everyone on earth.
It was Sunday, but she said I was working that day, and I would work until I returned to earth. I sighed and said fine.
Once I got done eating, I went upstairs and worked. This story is going long anyway so I'll spare all the details.
Sigma showed me how to use the scheduler to figure out when my lunch and work times were, so I was able to go to lunch exactly when the thing said to instead of having to wait for someone to tell me.
I went down to the break room kind of wondering where the food would come from. When I got there, Minda was at a table, eating, and she showed me the compartment where I could get food from.
I got my lunch and ate. I think she was nearing the end of her lunch, but she sat with me, and started asking more personal questions. Like if I had a girlfriend.
I told her I didn't, explaining that I'd that I've dealt with so many bitchy, emotionally manipulative women at Target and BBL that I avoid looking for women for fear of having to deal with one 24-7.
I told her that if women were like ninety percent of the customers I talked to at Target and BBL, I'd rather not marry.
She laughed and said "not all of us are like that." I told her that Mennonites and some hillbillies, and probably some ugly women are exceptions, but other than that, I wasn't ready for someone that looks pretty on the outside but unmasks her ugly interior self when she doesn't get her way.
She asked me if she was different. I said possibly, if she could prove to me that women aren't the same throughout the galaxy.
I told her how she made me uncomfortable the day before, and that she watches stuff that I consider immoral. But I told her I was fine with being friends.
We talked about some other things, about my social life, and that in comparison to other human beings, and earth culture in general, then Minda pointed to an electronic display and asked me when my lunch ended.
Since I'd studied the language enough, I figured out the readout was saying I was late and hurried back to my computer.
I went back to the phones for awhile, taking more calls. I discovered the supervisor transfer line and sent a few calls there when they got bad. I don't think I was doing a great job, but I figured I was doing good enough, and my previous experience in customer service didn't hurt.
The hours went by quickly due to the constant stream of calls and the complicated and sometimes frustrating nature of some of the problems, and customers.
Halfway close to the so-called "end of shift" on the scheduler (it's impossible to reckon time very accurately in space since 4:00 only means something if you know where the sun is supposed to be), Sigma floats up to me, telling me to go into meeting mode and to come with her to the conference room. I told her there wasn't anyone but Minda here, but I went into meeting and got out of my chair. She said that the chairs in the meeting room are better, so I followed her into the room.
So I followed her into the conference room. She was right. The chairs were more comfortable.
She told me they'd opened up a new division, and asked what I thought about selling Abreya clothes.
I asked her if she were kidding and she said no. Apparently there was this company called Uryanzor on her planet, and they sold apparel kind of like the stuff from that box she showed me. Men's skirts and all that.
She said if I didn't have a problem with it, she'd send some of those calls to me. I asked her how she could do that if we're being slammed with the other calls, and she said she had other call centers, and I wouldn't be doing that many.
Then I asked if I had to learn a new system, and she said yes, and I could start training at the end of my shift.
I kind of said I'd do it and that was that. I did more calls, and my shift ended.
I found Sigma working the phones, oddly enough. Knowing what I knew about her language, I figured out she was doing supervisor calls.
When she got done with the one she was on, and I had gotten an earful, she noticed me and showed me what programs to use in my computer to do training.
This was little different. There were modules for me to get acquainted with the company, the demographic, and the product itself. There was an inventory database, but a lot more sophisticated than Bebe's 360 tool. This one had a name search, so you were only limited by your vocabulary, and it had pictures.
You could put in vague words like "black dress" and "bag with the frills on the side" and it would find something. Not only that, but it actually asked you for clarifications if it was too vague.
If the same thing could be done in English in the 360 tool, the program communication would be something like this:
ME: Black dress with ruffles on the side
COMPUTER: Does this dress have shoulder straps?
ME: (Talks with customer) No
COMPUTER: What material is it made of?
ME: Satin or silk
COMPUTER: What year was it released?
ME: Not sure
COMPUTER: Was it released this year?
ME: (Checks with customer) Yes
COMPUTER: How much did it cost?
ME: Around $150
COMPUTER: It is either the Cassandra Slinky Dress (SKU 423423) or the Shimmery Satin Diva Dress (SKU 232342).
And it shows a picture of each one. And the prods prevent it from pulling up a hundred.
So it's got a sophisticated AI system, and it's not as stupid as the ones I've been using. The more I tried it, the more I sort of figured out the AI was telling me it was out of stock because it didn't have the info, but it made the job a lot easier.
Not only that, but I can show the picture to them, because it's a "video phone."
I learned some other programs, then I could relax and recuperate from all the craziness for awhile.
Sort of.
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